When you spot a leak in your newly installed roof, the first step is to contain the water to prevent further damage. It's best to contact the roofing contractors who installed it and ask them to conduct a thorough inspection. If you're not satisfied with their work, you can file a complaint with the Better Business Bureau against the roofing company. It can also be useful to have photographs of the roof from when it was replaced, as this can help identify the problem.
It's possible that mistakes were made, but it doesn't necessarily mean that the job was poorly done. The time available to report a defect will depend on the provisions of the contract and warranties. Note the time when it started to rain, the intensity of the rain, and how long it had been raining when the roof leaked. Keep in mind that bonds have a fixed amount, so they'll only pay up to the roofing company's deposit limit.
GAF certification is one of the most respected and widely recognized certifications in the roofing industry. It can be difficult for roofers to win in court if you have a case. If you decide to hire a new contractor or install a new roof, you'll need to research it thoroughly. There is a bond to ensure that the roofing contractor does the work, backs it up, and does everything he said he would do.
It's essential for building managers and maintenance personnel to understand how to identify and correct a roof leak situation. If you've been left without a roofing contractor, we suggest that you call us even if your roof currently appears to be in good condition. For more than 30 years, the Bill Ragan Roofing team has educated homeowners about the good, the bad, and the ugly of the roofing industry.